Customer Service

How Can We Help You?

Returns & Exchanges

Shipping FAQ's

Haus Credit Card

Haus Credit Card

We offer a no interest payment plan as well as take all major credit cards.

Open a personal Haus Credit Card today and enjoy…

First Order Discount

$40 off your first order of $250 or more

Percent Rewards

3% back in rewards on qualifying orders

Up to 36 months

$0 down and up to 36-month financing on eligible orders

No Annual Fee

That's right no annual fee to worry about.

Yes! We're excited to offer several financing options.

6-month special financing on orders over $250

12-month special financing on orders over $500

18-month special financing on orders over $1,500

Applying online is fast and easy. If approved, we'll automatically add your new personal Haus Card to checkout so that you can use it today. You will receive your card within 10 days via US mail.

Every time you make an eligible purchase on your personal Haus Card at one of our retail sites, you'll earn 3% back in Rewards that you can redeem on a future order.

Shipping FAQ's

We put care into every package and order we ship!

We've carefully selected the shipping options for each product on our site to ensure you receive the fastest, safest, and most reliable delivery service possible. Each item's delivery options will be noted on its product page, as well as in the shopping cart.

Deliveries are not typically made on Saturdays or Sundays. We cannot ship to P.O. Boxes or Military APOs. If you live in a non-contiguous U.S. state or territory—in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions may apply.

Step 1: Choose a delivery option for your Large Parcel item at checkout. Available delivery methods vary by item; all options will be displayed in the shopping cart.

Step 2: Your order gets picked up from the warehouse. We'll send you a Ship Confirmation email to let you know your order is on its way.

Step 3: Your order is shipped to a Local Delivery Terminal. A Large Parcel carrier transports your order with care to a delivery professional in your area.

Step 4: Schedule a delivery appointment. Upon arrival of your order, the local terminal will contact you to schedule a delivery date and appointment window.

Step 5: Welcome your new order home! Be sure to inspect the shipment contents upon delivery. If you have any concerns regarding the condition or packaging of your order, simply describe the issue on the delivery receipt provided by the driver and contact us for assistance.

Returns & Exchange Form

If you're not happy with your order, we will do whatever we can.

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